Strategic Processes
Strategic Management (DE)
| Code | Procedure | Approval |
|---|---|---|
| DE-01 P1 | Strategic planning and development | 18/03/2022 |
| DE-02 P1 | Monitoring and measurement Annex 1: Indicator File Annex 2: Indicator Request Annex 3: Indicators Dashboard |
13/02/2015 |
| DE-03 P1 | Management Review System Annex 1: Report Elaboration Protocol |
13/02/2015 |
Quality Management and Continuous Improvement (MC)
| Code | Procedure | Approval |
|---|---|---|
| MC-02 P1 | Complaints, Suggestions and Congratulations Management Annex 1: Electronic Form for Complaints, Suggestions and Congratulations Annex 2: Complaints, Suggestions and Congratulations Answer Format |
13/02/2015 |
| MC-05 P1 | User satisfaction Annex 1: Guide |
23/10/2020 |
Key Processes
Academic Management (AC)
| Code | Procedure | Approval |
|---|---|---|
| AC-0104 P1 | Entry and Admission | 06/04/2016 |
| AC-0201 P1 | Enrolment | 06/04/2016 |
| AC-0401 P1 | Certificates Issue | 06/04/2016 |
Teaching (DO)
| Code | Procedure | Approval |
|---|---|---|
| DO-0101 P1 | Design, verification, modification and accreditation of official degrees | 06/04/2016 |
| DO-0102 P1 | Monitoring and improvement of degrees | 20/05/2013 |
| DO-0103 P1 | Degree suspension and termination | 20/05/2013 |
| DO-0201 P1 | Teaching planning and development Annex 1. Guideline to develop an actions coordination report |
22/09/2017 |
| DO-0202 P1 | Promotion of the degrees Annex 1. Protocol to elaborate the Centre Promotion Plan |
20/05/2013 |
| DO-0203 P1 | Student Orientation and attention to students with specific needs of educational support Annex 1. Guidelines for the design of the centre Mentoring Action Programme |
11/03/2021 |
| DO-0204 P1 | External Academic Internships Management | 20/05/2013 |
| DO-0205 P1 | Mobility Management | 20/05/2013 |
| DO-0301 P1 | Public information and accountability | 23/10/2020 |
Support Processes
Staff Management (PE)
| Code | Procedure | Approval |
|---|---|---|
| PE-01 P1 | Administrative and Service Staff Management | 22/09/2017 |
| PE-02 P1 | Academic Staff Management Annex 1. Training Sheet |
22/09/2017 |
Documental Management (XD)
| Code | Procedure | Approval |
|---|---|---|
| XD-01 | Document Control Annex 1: Model of flow diagram and symbology |
20/05/2013 |
| XD-02 | Register Control | 20/05/2013 |
Infrastructure and Work Environment Management (IA)
| Code | Procedure | Approval |
|---|---|---|
| IA-01 | Material resources Management | 08/05/2020 |