Procedures

Strategic Processes

Strategic Management (DE)

Code Procedure Approval
DE-01 P1 Strategic planning and development 18/03/2022
DE-02 Monitoring and measurement
Annex 1: Management board		 21/12/2023
DE-03 P1 Management Review System
Annex 1: Report Elaboration Protocol		 13/02/2015

 

Quality Management and Continuous Improvement (MC)

Code Procedure Approval
MC-02 P1 Complaints, Suggestions and Congratulations Management
Annex 1: Electronic Form for Complaints, Suggestions and Congratulations
Annex 2: Complaints, Suggestions and Congratulations Answer Format		 13/02/2015
MC-05 P1 User satisfaction
Annex 1: Guide		 23/10/2020

 

Key Processes

Academic Management (AC)

Code Procedure Approval
AC-0104 P1 Entry and Admission 06/04/2016
AC-0201 P1 Enrolment 06/04/2016
AC-0401 P1 Certificates Issue 06/04/2016

 

Teaching (DO)

Code Procedure Approval
DO-0101 Design, verification, modification and accreditation of official degrees 21/12/2023
DO-0102 Monitoring and improvement of degrees 21/12/2023
DO-0103 P1 Degree suspension and termination 20/05/2013
DO-0201 P1 Teaching planning and development
Annex 1. Guideline to develop an actions coordination report		 22/09/2017
DO-0202 P1 Promotion of the degrees
Annex 1. Protocol to elaborate the Centre Promotion Plan		 20/05/2013
DO-0203 P1 Student Orientation and attention to students with specific needs of educational support
Annex 1. Guidelines for the design of the centre Mentoring Action Programme		 11/03/2021
DO-0204 P1 External Academic Internships Management 20/05/2013
DO-0205 P1 Mobility Management 20/05/2013
DO-0301 P1 Public information and accountability 23/10/2020

 

Support Processes

Staff Management (PE)

Code Procedure Approval
PE-01 P1 Administrative and Service Staff Management 22/09/2017
PE-02 Academic Staff Management 21/12/2023

 

Documental Management (XD)

Code Procedure Approval
XD-01 Document Control
Annex 1: Model of procedure		 21/12/2023

 

Infrastructure and Work Environment Management (IA)

Code Procedure Approval
IA-01 Material resources Management 08/05/2020