Procedures

Strategic Processes

Strategic Management (DE)

Code	Procedure	Approval
DE-01 P1	Strategic planning and development	18/03/2022
DE-02	Monitoring and measurement Annex 1: Management board	21/12/2023
DE-03	Management Review System	20/12/2024

 

Quality Management and Continuous Improvement (MC)

Code	Procedure	Approval
MC-02	Complaints, Suggestions and Congratulations Management	20/12/2024
MC-05 P1	User satisfaction Annex 1: Guide	23/10/2020

 

Key Processes

Academic Management (AC)

Code	Procedure	Approval
AC-01	Admission, evolution and delivery of official titles	20/12/2024

 

Teaching (DO)

Code	Procedure	Approval
DO-0101	Design, verification, modification and accreditation of official degrees	21/12/2023
DO-0102	Monitoring and improvement of degrees	21/12/2023
DO-0103 P1	Degree suspension and termination	20/05/2013
DO-0201 P1	Teaching planning and development Annex 1. Guideline to develop an actions coordination report	22/09/2017
DO-0202 P1	Promotion of the degrees Annex 1. Protocol to elaborate the Centre Promotion Plan	20/05/2013
DO-0203 P1	Student Orientation and attention to students with specific needs of educational support Annex 1. Guidelines for the design of the centre Mentoring Action Programme	11/03/2021
DO-0204	External Academic Internships Management	20/12/2024
DO-0205 P1	Mobility Management	20/05/2013
DO-0301 P1	Public information and accountability	23/10/2020

 

Support Processes

Staff Management (PE)

Code	Procedure	Approval
PE-01 P1	Administrative and Service Staff Management	22/09/2017
PE-02	Academic Staff Management	21/12/2023

 

Documental Management (XD)

Code	Procedure	Approval
XD-01	Document Control Annex 1: Model of procedure	21/12/2023

 

Infrastructure and Work Environment Management (IA)

Code	Procedure	Approval
IA-01	Material resources Management	08/05/2020